“we”, “us”, “our” means Patrick Cannon, the proprietor;
“you”, “your” means the person who is making a reservation and any other person for whom a reservation is made.
1.1 All prices shown on this website are in pounds sterling per building ie The Stable or The Forge as appropriate, per night or per week based on up to four persons sharing for one night. All prices are inclusive of VAT at the prevailing rate but in the event of the rate of VAT changing between a reservation having been made and the date of your stay the actual price charged will be altered either up or down to reflect the rate of VAT applicable at the date of supply.
1.2 The price includes the use of a wireless broadband service whose security key will be notified to you on request on arrival and you agree not to access the wi-fi service except for the duration of your reservation; off-street car parking for one vehicle in the designated space; and, free electric vehicle charging for one vehicle during the duration of your stay, subject to availability.
1.3 A maximum of four persons may be accommodated in either building provided that the names of any such guests have been notified to us in writing prior to your arrival and no other persons may be accommodated.
2.1 All reservations, and any changes that you wish to make to your reservations, are subject to availability.
2.2. In the event of circumstances beyond our control (including but not limited to Act of God, pandemic, fire, loss of electricity, water or gas or broadband supply, strike, civil unrest) which prevent us from providing you with accommodation after we have confirmed your reservation, we will use all reasonable endeavours to find suitable alternative accommodation at another nearby location for you but shall not be liable if this is not possible.
2.3 Your building will be held for you until 10 am in the morning following the first night of your reservation after which time if you have not arrived your booking will be deemed to have been cancelled and the building will be re-let.
3.1 You may cancel or change your reservation and receive a full refund if you notify us of this by email not less than 14 days before the date of your stay is due to begin.
3.2 If you cancel or change your reservation during the 14 days before your stay is due to begin no refund will be given. However, at our complete discretion, such amount shall be available to you as a credit against the cost of any stay by you with us in the twelve months following such cancellation or change.
3.3 We will use reasonable effort to honour the arrangements that are made with you, we reserve the right to change or cancel your reservation where we consider this necessary or desirable. Where we make a change to your reservation (such as changing the date(s) of your stay or the number and/or type(s) of accommodation to be provided to you) or cancel your reservation, we will notify you by email or telephone as soon as possible. You may then either (as applicable):
(a) accept the changes to your reservation and proceed with your stay as changed; or
(b) accept our cancellation, in which case you will be entitled to a full refund of any actual payment that you have made to us in respect of your reservation as at the date of cancellation.
We shall have no further liability to you in respect of the change to or cancellation of your reservation in respect of any direct or consequential loss incurred by you as a result.
All guests under the age of 18 must be accompanied and supervised at all times by a responsible adult. You agree to ensure that all children and non-swimmers in your party remain at all times a safe distance from the French fountain, the pond in the paddock and the West Glenn river at the bottom of the paddock to avoid any risk of drowning.
5 Dogs and other pets
There is a charge of £10 per night per pet. Assistance dogs accompanying guests are permitted to occupy the accommodation with guests. Other pets are permitted in our premises with our prior written consent. Pets must not be left unattended at any time. A covered dog kennel is available in the grounds by prior arrangement.
6 Arrival and departure
6.1 Your accommodation is available from 3 pm on the day of your arrival.
6.2 You must vacate your accommodation by 11.00 am on the day of your departure or by such later time as we may notify you. If you fail to vacate your accommodation by the required time we reserve the right to charge you the rate for a further night’s stay.
7 During Your stay
7.1 Smoking is not permitted in any part of the buildings or grounds.
7.2 Please behave considerately towards all others on the premises. In the interests of the comfort, wellbeing and safety of our other guests and the safety and wellbeing of our employees, if you or any member of your party fail to comply with any request we make to modify what we regard as unacceptable behaviour, we reserve the right to terminate your reservation without notice, without refund and without incurring any liability to you and require you and any member of your party to leave our premises immediately. If we take such action, we reserve the right (if applicable) to charge you a proportionate amount for the length of your stay.
7.3 You will be responsible for paying for any breakages or other damage caused to the décor and fixtures, fittings and furnishings in the accommodation and elsewhere on the premises caused by you or any member of your party during your stay. If such damage occurs you irrevocably authorise us to debit an appropriate and reasonable amount from your credit card or debit card.
7.4 You agree that you and any member of your party (1) will not bring onto the premises, or while here use, any unlawful substances; and (2) will not use the internet or the television to access pornographic or unlawful material.
8.1 We shall not be liable to you for any loss or damage suffered by you as a result of any delay or failure in performing our obligations which are the result of any circumstances beyond our control, including but not limited to those circumstances listed in clause 2.2 above.
8.2 We accept no liability for any damage, loss or theft of your property while on the premises, including vehicles parked on our premises.
8.3 Except for death or personal injury, our liability for any damage or loss suffered by you during your stay as a result of our negligence is limited to the total price of your booking.
8.4 Nothing in these terms and conditions attempts, or is to be deemed to be an attempt, to exclude or limit our liability for the death or personal injury of any person caused by our negligence or that of our employees or agents or to otherwise attempt to exclude or limit our liability otherwise than as permitted by law.
8.5 Except where we are liable for damage or loss under clause 8.3 above, you will indemnify us and keep us indemnified from and against any and all liability, claims, proceedings, damages, costs or expenses that we incur in connection with your stay that arises from a breach by you of any of these terms or conditions or from your negligence or wilful default.